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Xeno Alexi Pro Max Digital Lock - Fire Rated Digital Door Lock
Original price was: RM4,380.00.RM2,888.00Current price is: RM2,888.00.
WIFI Ultra Slim Model with Face Recognition and Smartphone Tuya Mobile App
- Highly Qualified Free Installation Specialists
- Enjoy seamless connectivity without requiring an additional WiFi bridge device
- Fire Resistance Up to 60mins
- 2+1 year warranty by Alexi Digital Door Lock
- Free Local Warranty Support
- Free delivery
- T&C apply
Upgrade your home security in Johor Bahru with Malaysia's most advanced digital door lock featuring palm vein recognition technology. This revolutionary biometric system scans unique vein patterns beneath your skin—virtually impossible to replicate or forge.
Choose fire-rated digital locks that meet Malaysia's strict fire safety standards while delivering uncompromising protection. Our smart lock solutions combine cutting-edge palm vein access with seamless convenience, giving you complete control over who enters your home.
Experience worry-free living with intelligent security technology designed for modern Malaysian homes—where innovation meets compliance effortlessly.
Multiple Access Methods of the Alexi Pro Max Digital Lock
Palm Vein
Face Recognition
Fingerprint
Password
Physical Key
RFID Card
Smart Phone
ESSENTIAL GUIDANCE FOR REPLACING YOUR OLD LOCK
If your door lock mortise is 60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
If your door lock mortise is 45/50/60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
Note: We'll cover old lock holes with seamless putty. If your door lock mortise is 60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
Note: If your door angle to handle is 100–110mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
KEY MEASUREMENTS YOU MUST KNOW BEFORE INSTALLING A LOCK
Gap between Door and Door Frame: GREATER THAN 3mm. Ensure that the entire clearance area for Xeno digital lock is unobstructed.
Distance between door and gate for Xeno digital lock: >75mm
Door Material: Wooden door and wooden door frame
Door Thickness: 40–60mm (Normal Hardware Accessories) & 40–90mm (Specially Prepared Hardware Accessories)
Why Expert Installation Matters for Your Alexi Pro Max Digital Door Lock in JB
A professionally installed Alexi Pro Max Digital Door Lock provides the best in security and reliability for homes in Malaysia (JB). Our expert installers ensure precise alignment, seamless connection, and durable performance. With careful setup and testing, you’ll enjoy smooth unlocking, enhanced safety, and lasting peace of mind. Trust our professional service to unlock the full potential of your digital door lock, keeping your home secure and protected.
COMPARISON
KEY SPECIFICATIONS
| Model | Alexi Pro | Alexi Pro Max |
|---|---|---|
| Colours | Amber Gold | Nano Black | Nano Black |
| 3D Facial Recognition | Yes | Yes |
| Palm Vein | Yes | No |
| Fingerprint | Yes | Yes |
| Password | Yes | Yes |
| Card | Yes(4 Cards per purchase ) | Yes(4 Cards per purchase ) |
| Synchronised With Gate Lock | Yes, Built-in | Yes, Built-in |
| Siri Unlocking | Yes | Yes |
| Emergency Key | Yes(2 keys per purchase ) | Yes(2 keys per purchase ) |
| Temporary Password | Yes | Yes |
| Remote Lock & Unlock | Yes | Yes |
| Compatible with Smart Home | Yes | Yes |
| Video Intercom | No | Yes |
| Doorbell | Yes | Yes |
| Display Screen | No | Yes |
| Battery Power Supply | Lithium Ion Battery 5000mAH(rechargeable & replaceable) | Li-lon Battery 5000mAH + 5000mAH(rechargeable & replaceable) |
| Auto Lock | Yes | Yes |
| Alarm Types | Anti Theft / Low Voltage / Multiple Attempts / Anti-Hijacking / Failed to Lock | Anti Theft / Low Voltage / Multiple Attempts / Anti-Hijacking / Failed to Lock |
| Motion Detection | Yes | Yes |
| No WiFi Gateway Needed | Yes | Yes |
PHYSICAL CHARACTERISTICS
| Body Material | Aluminium Alloy |
| Exterior Size (mm) | 61.75 × 78.5 × 394 |
| Interior Size (mm) | 64.75 × 78 × 394 |
RELIABILITY
| Fire Resistance | Tested. Up to 60 mins |
WARRANTY
| Warranty Details | 2+1 Years warranty covering parts and labor |
APP FEATURES
| Feature | Alexi Pro | Alexi Pro Max |
|---|---|---|
| Video Intercom | No | Two-way Intercom |
| Loitering Capture | Yes | Yes |
| Door Access Record Trace back | Yes | Yes |
| Alarm Record Trace back | Yes | Yes |
| Remotely Temporary Password | Yes | Yes |
| User Management & Association | Yes | Yes |
FAQs
When a visitor presses the doorbell, the Xeno smart lock instantly activates the video intercom and sends a real-time video alert to your smartphone, so you can see who is at your door immediately — even if you’re not home.
Yes, you can view live video remotely anytime using your mobile phone video surveillance option. Whether you’re at work, travelling, or outside, you stay connected to your home entrance in Johor Bahru or Kuala Lumpur.
Yes. Xeno digital locks come with two-way communication, allowing you to speak directly with visitors via the mobile app — just like answering a video call.
Yes, the lock allows you to record video and capture visitor activity, which is useful for security monitoring and reviewing any suspicious activity.
Yes. After confirming the visitor through the app, you can unlock your door instantly from your smartphone, without physically going to the door.
Yes, Xeno smart locks work anywhere with internet access. You can see, talk, and unlock your door remotely, whether you’re in another city or country.
Yes. The Xeno Alexi Pro Max features a 3.97-inch smart display screen on the inside panel, allowing you to view visitors directly from inside your home.
Xeno digital locks support multiple advanced access methods, including: • Palm vein recognition • Face recognition • Fingerprint • PIN code • RFID card • Mobile app control • Physical key • Optional remote control This gives homeowners in Malaysia flexible and secure access options.
You can register multiple users, making it ideal for families or rental properties: • Up to 100 face profiles • 100 palm vein profiles • 100 fingerprints • 200 PIN codes • 200 RFID cards
Yes. The Xeno smart lock has a built-in two-way video intercom, allowing you to see and communicate with visitors in real time via your phone or indoor display.
Yes. The alexi pro max lock is fire-resistant for up to 60 minutes, making it suitable for main entrance doors in Malaysian homes and apartments.
The system includes multiple smart alerts for enhanced home security: • Anti-theft alarm • Low battery alert • Multiple wrong attempt warning • Anti-hijacking alert • Door not closed notification
Xeno locks use dual rechargeable batteries and will notify you in advance when power is low. If needed, you can use a Type-C power bank for emergency charging to unlock your door
Yes. The system keeps a detailed access history, including unlock records and security events, which you can review anytime via the mobile app.
Yes. You can generate temporary or one-time PIN codes for guests, visitors, or service personnel — perfect for Airbnb hosts or short-term rentals in Johor Bahru and Kuala Lumpur.
Yes. Xeno locks connect via Wi-Fi and Tuya Smart App, allowing you to control, monitor, and manage your lock remotely as part of your smart home system.
No. Your Xeno digital lock warranty is automatically activated the moment it is installed — no registration, no forms, and no approval process needed. Your 2+1 year coverage begins from day one, completely hassle-free.
| Model Name | Alexi Pro Max |
|---|---|
| Material | Aluminium Alloy |
| Color | Nano Black |
| Unlocking Method | Palm Vein, Facial Recognition, Fingerprint, Password, Card, Key, Synchronised, Mobile App, Remote Control (Optional) |
| Exterior part size | 61.75 (D) × 78.5 (W) × 394 (H) mm |
| Interior part size | 64.75 (D) × 78 (W) × 394 (H) mm |
| Door Thickness | 40 – 110 mm |
| Facial Recognition Supported Height Range | 130 – 200 cm |
| Number Pad | 12 Touch Buttons + 1 Doorbell Button |
| Fingerprint Sensor Type | Semiconductor Fingerprint Sensor |
| High and Low Operating Temperature | -25℃ – 70℃, Condensation-Free |
| Operation Humidity | 25%RH – 93%RH , Condensation-Free |
| Registration Capacity | Upto 200 User |
| Face Registration Storage Capacity | 100 users |
| Palm Vein | 100 |
| Password Storage Capacity | 200 sets |
| Fingerprints Storage Capacity | 100 prints |
| RFID Card Capacity | 200 cards |
| Palm Vein Optimal Distance | 13 – 25cm |
| Facial Recognition | IR Camera (200W Megapixels) |
| Facial Recognition Optimal Distance | 40 – 90 cm |
| Password | Numeric Touch Password |
| Alarm Types | Anti Theft, Low Voltage, Multiples Attempt, Anti-Hijacking, Failed to lock |
| Unlocking Record | Up to 500 records |
| Handle Type | Push Pull Fixed Handle |
| Doorbell | Standalone Doorbell |
| Motion Detection | LiDa Technology |
| Two way synchronization | Unlock from inside or outside — both door and gate will open together automatically. |
| Battery Type | Dual Lithium Ion Battery 5000mAh + 5000mAh |
| Low Battery Alarm | Alarm Triggered when battery drops below 7.2V |
| Standby Mode Power Consumption | Test and update after sample arrives |
| Operating Mode Power Consumption | Test and update after sample arrives |
| Number of Usage Allowable | Test and update after sample arrives |
| External Emergency Power Supply | 5V Portable Power Bank Type-C Connection Port |
| Camera Parameters | Infrared (IR) FOV: H82°, V66°, D95° |
| Video Intercom | Supports real-time two-way intercom, remote |
| Video Intercom Network Connection Method | Built-in WiFi 2.4G |
| Display Resolution | RGB: 480 * 800 |
| Door Open/Close Abnormal Alarm | Yes |
| Loitering Capture | Yes |
| Door Access Record Trace back | Yes |
| Alarm Record Trace back | Yes |
| Remotely Temporary Password | Yes |
| User Management & Association | Yes |
| Fire-resistance | Yes, Up to 60mins |
| Warranty | 2 + 1 Years |
5 reviews for Xeno Alexi Pro Max Digital Lock – Fire Rated Digital Door Lock
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Xeno Alexi Pro Max Digital Lock – Fire Rated Digital Door Lock
Original price was: RM4,380.00.RM2,888.00Current price is: RM2,888.00.
Kavitha Rani –
Alexi Pro Max feels premium and secure. The smart lock for front door unlocks quickly without delay. Packaging was good and delivery arrived on time. Definitely worth the price.
Dinesh Kumar –
After comparing many brands, I chose Alexi Pro Max because of the palm and face recognition. Installation was smooth and explained clearly. One of the better smart digital lock options I’ve tried.
Afiq Rahman –
Upgraded to Alexi Pro Max for my KL condo and I’m very happy with it. The digital lock with camera is useful when delivery riders come. Build quality feels solid and secure. Daily use is smooth and hassle-free.
Izzat Hakimi –
This smart digital door lock makes life easier. Palm & Face recognition works well even with glasses and hand wet. The app connection is stable and useful. Very suitable for Malaysia weather and daily family use.
Ahmad Firdaus –
Finally upgraded to this smart digital door lock and honestly, best decision ever! The face recognition works flawlessly even when I’m carrying groceries. Installation was surprisingly quick, and my elderly mum loves that she doesn’t need to fumble for keys anymore. Build quality feels premium and solid. Worth every cent for the convenience alone!