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Xeno Alexi Pro Digital Lock – Fire Rated Smart Door Lock
Original price was: RM3,420.00.RM2,388.00Current price is: RM2,388.00.
WIFI Ultra Slim Model with Face Recognition and Smartphone Tuya Mobile App
- Highly Qualified Free Installation Specialists
- Enjoy seamless connectivity without requiring an additional Wi-Fi bridge device
- Fire Resistance Up to 60mins
- 2+1 year warranty by Alexi Digital Door Lock
- Free Local Warranty Support
- Free delivery
- T&C apply
Strengthen your home’s protection in Johor Bahru with the right digital door lock—starting with a reliable fire-rated model. The Xeno Alexi Pro Digital Lock is crafted to meet Malaysia fire safety standards while delivering smarter, stronger security. Designed for modern homes, it provides long-term protection, advanced features, and effortless convenience. Upgrade today and experience security that complies with regulations and fits your lifestyle.
Seamless Smart Access with Alexi Pro Digital Lock
Face Recognition
Fingerprint
Password
Physical Key
RFID Card
Smart Phone
YOUR COMPLETE GUIDE TO REPLACING AN OLD LOCK SAFELY
If your door lock mortise is 60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
If your door lock mortise is 45/50/60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
Note: We'll cover old lock holes with seamless putty. If your door lock mortise is 60mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
Note: If your door angle to handle is 100–110mm please inform our team to select a 60mm mortise for you. Our digital lock standard mortise size is 70mm.
IMPORTANT MEASUREMENTS BEFORE INSTALLING A DIGITAL DOOR LOCK
Gap between Door and Door Frame: GREATER THAN 3mm. Ensure that the entire clearance area for Xeno digital lock is unobstructed.
Distance between door and gate for Xeno digital lock: >75mm
Door Material: Wooden door and wooden door frame
Door Thickness: 40–60mm (Normal Hardware Accessories) & 40–90mm (Specially Prepared Hardware Accessories)
Why Professional Installation Matters for Alexi Pro Digital Door Locks
A professionally installed Alexi Pro Digital Door Lock guarantees the highest level of security and performance. Our team ensures precise fitting, correct calibration, and seamless integration with your door. You’ll enjoy smooth operation, enhanced smart features, and reliable long-term durability. Let our experts handle the installation so your JB home remains secure and your digital door lock performs at its best.
COMPARISON
KEY SPECIFICATIONS
| Model | Alexi Pro | Alexi Pro Max |
|---|---|---|
| Colours | Amber Gold | Nano Black | Nano Black |
| 3D Facial Recognition | Yes | Yes |
| Palm Vein | Yes | No |
| Fingerprint | Yes | Yes |
| Password | Yes | Yes |
| Card | Yes(4 Cards per purchase ) | Yes(4 Cards per purchase ) |
| Synchronised With Gate Lock | Yes, Built-in | Yes, Built-in |
| Siri Unlocking | Yes | Yes |
| Emergency Key | Yes(2 keys per purchase ) | Yes(2 keys per purchase ) |
| Temporary Password | Yes | Yes |
| Remote Lock & Unlock | Yes | Yes |
| Compatible with Smart Home | Yes | Yes |
| Video Intercom | No | Yes |
| Doorbell | Yes | Yes |
| Display Screen | No | Yes |
| Battery Power Supply | Lithium Ion Battery 5000mAH(rechargeable & replaceable) | Li-lon Battery 5000mAH + 5000mAH(rechargeable & replaceable) |
| Auto Lock | Yes | Yes |
| Alarm Types | Anti Theft / Low Voltage / Multiple Attempts / Anti-Hijacking / Failed to Lock | Anti Theft / Low Voltage / Multiple Attempts / Anti-Hijacking / Failed to Lock |
| Motion Detection | Yes | Yes |
| No WiFi Gateway Needed | Yes | Yes |
PHYSICAL CHARACTERISTICS
| Body Material | Aluminium Alloy |
| Exterior Size (mm) | 61.75 × 78.5 × 394 |
| Interior Size (mm) | 64.75 × 78 × 394 |
RELIABILITY
| Fire Resistance | Tested. Up to 60 mins |
WARRANTY
| Warranty Details | 2+1 Years warranty covering parts and labor |
APP FEATURES
| Feature | Alexi Pro | Alexi Pro Max |
|---|---|---|
| Video Intercom | No | Two-way Intercom |
| Loitering Capture | Yes | Yes |
| Door Access Record Trace back | Yes | Yes |
| Alarm Record Trace back | Yes | Yes |
| Remotely Temporary Password | Yes | Yes |
| User Management & Association | Yes | Yes |
FAQs
Yes, it works even in the dark. The lock uses infrared sensing to detect your facial structure, allowing accurate recognition in low-light or night conditions without needing extra lighting.
It’s very fast. The system is built for quick detection and unlocks almost instantly, giving you a smooth, hands-free experience when entering your home.
Yes, you can unlock your door anytime using the mobile app. It’s perfect when you’re not at home and need to let family members or guests.
Yes, it is secure. The app uses protected access control to ensure only authorised users can unlock your door, keeping your home and family safe.
Yes, you can view access history directly from the app. It shows who entered and when, helping you keep track of all door activity easily.
Yes, you can monitor everything remotely. Whether you’re at work or travelling, you can check door activity anytime through your mobile app.
Yes, it automatically logs all access activity. This gives you better control and visibility over who is entering your home at any time.
Only the admin user can share access. Use the Tuya Smart app’s “Share Device” feature to allow another phone to connect.
Yes, it includes tamper alarms, multiple wrong attempt alerts, and low battery warnings to enhance your home security.
Yes, the admin can easily share access through the Tuya Smart app, allowing family members to use the lock conveniently.
Make sure you are in admin mode and the battery is not low. If the issue continues, try restarting the lock before attempting again.
You will need to contact Xeno support for verification. Once confirmed, the team will assist you in resetting your lock safely.
Download the Tuya Smart app, enable pairing mode on the lock, and follow the setup steps. Make sure you are connected to a 2.4GHz WiFi network for successful pairing.
You can unlock using Palm, face, fingerprint, PIN code, RFID card, mobile app, or mechanical key. This gives you flexibility based on your daily needs.
Yes, the lock has built-in WiFi and connects directly to the Tuya Smart app, allowing you to unlock and monitor your door from anywhere.
Yes, you can generate one-time or time-limited PIN codes through the app. This is useful for guests, cleaners, or short-term visitors.
The rechargeable battery usually lasts several months depending on usage. You will receive low battery alerts so you can recharge before it runs out.
You can use a Type-C power bank for emergency power or unlock using the mechanical key. You will not be locked out.
Yes, it is suitable for most standard wooden doors in JB and KL homes. It’s best to confirm door thickness before installation for perfect fitting.
| Model Name | Alexi Pro |
|---|---|
| Material | Aluminium Alloy |
| Color | Amber Gold, Nano Black |
| Unlocking Method | Facial Recognition, Fingerprint, Password, Card, Key, Synchronised, Mobile App, Remote Control (Optional) |
| Exterior part size | 61.75 (D) × 78.5 (W) × 394 (H) mm |
| Interior part size | 64.75 (D) × 78 (W) × 394 (H) mm |
| Door Thickness | 40 – 110 mm |
| Facial Recognition Supported Height Range | 130 – 200 cm |
| Operation Temperature | -25℃ – 70℃, Condensation-Free |
| Operation Humidity | 25%RH – 93%RH , Condensation-Free |
| Registration Capacity | Upto 200 User |
| Face Registration Storage Capacity | 100 users |
| Password Storage Capacity | 200 sets |
| Fingerprints Storage Capacity | 100 prints |
| RFID Card Registration Capacity | 200 cards |
| Handle Type | Push Pull Fixed Handle |
| Fingerprint Sensor Type | Semiconductor Fingerprint Sensor |
| Number Pad | 12 Touch Buttons + 1 Doorbell Button |
| Facial Recognition | IR Camera (200W Megapixels) |
| Facial Recognition Optimal Distance | 40 – 90 cm |
| Password | Numeric Touch Password |
| Unlocking Record | Up to 500 records |
| Battery Type | Lithium Ion Battery 5000mAh |
| Low Battery Alarm | Alarm Triggered when battery drops below 7.2V |
| Operating Mode Power Consumption | Test and update after sample arrives |
| Number of Usage Allowable | Test and update after sample arrives |
| Standby Mode Power | Consumption Test and update after sample arrives |
| External Emergency Power Supply | 5V Portable Power Bank Type-C Connection Port |
| Alarm Types | Anti Theft, Low Voltage, Multiples Attempt, Anti-Hijacking, Failed to lock |
| Motion Detection | LiDa Technology |
| Doorbell | Standalone Doorbell |
| Door Open/Close Abnormal Alarm | Yes |
| Loitering Capture | Yes |
| Door Access Record Trace back | Yes |
| Alarm Record Trace back | Yes |
| Remotely Temporary Password | Yes |
| User Management & Association | Yes |
| Two way synchronization | Unlock from inside or outside — both door and gate will open together automatically. |
| Fire-resistance | Yes, Up to 60mins |
| Warranty | 2 + 1 Years |
5 reviews for Xeno Alexi Pro Digital Lock – Fire Rated Smart Door Lock
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Xeno Alexi Pro Digital Lock – Fire Rated Smart Door Lock
Original price was: RM3,420.00.RM2,388.00Current price is: RM2,388.00.
Melissa O –
Finally replaced the old key lock on my main door with the Xeno Alexi Pro digital door lock. The fingerprint recognition is fast and accurate even when my hands are a bit oily. My kids can enter without carrying keys to school anymore. The door lock Kuala Lumpur residents need is right here. Solid build and looks great on my wooden door.
Azlan R –
Bought the Alexi Pro as a smart lock for front door use and it’s been reliable for three months now. Biometric access are handy when guests visit. Installation was easier than expected. Good value for a smart digital door lock at this price. Only wish it came with a longer warranty period.
Wangsa Maju –
Upgraded my main door to this smart digital lock and it’s been a game changer. The anti-tamper alarm triggered once when my kid played with it, which showed the security system actually works. Best electronic lock I’ve owned.
Ling –
This smart digital door lock exceeded my expectations. The sleek design fits well with my door aesthetic. Delivery was fast and the packaging protected everything well. Compared to other digital door lock options in KL this one offers great value.
Taman AD –
As a working mum I love not having to worry about my kids losing house keys. The digital door lock unlocking feature lets them in easily and I get a notification on my phone. This alexi pro door lock Kuala Lumpur homes need — practical, secure, and easy to use daily. Installation team was professional and efficient explain all details clearly.